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Never Have I Ever


A new workforce development program is now available to help facilitate the return of hospitality workers in Toronto, Mississauga and Brampton.

Hospitality EDGE offers a highly curated suite of free online courses geared towards the hospitality sector and its quickly-evolving needs. 

The program is delivered by Destination Toronto in close partnership with the Ontario Ministry of Heritage, Sport, Tourism and Culture Industries; the City of Toronto’s Economic Development & Culture department, Tourism Mississauga and the Tourism Office of the City of Brampton. 

Developed with input from employers and employees from a diverse range of hospitality businesses, Hospitality EDGE offers courses connected to five critically-needed skill sets for today’s workforce:

  1. Health & Safety
  2. Customer Service
  3. Digital Literacy
  4. Sustainable & Inclusive Tourism
  5. Resiliency 

The courses are designed for a broad spectrum of the hospitality industry including those returning to work; current workers looking to up-skill; and those interested in joining the industry. Business owners are also invited to upgrade their own skills or share the educational program with their current or furloughed employees.

All of the courses come from various educational leaders in the sector including the Ontario Tourism Education Corporation (OTEC), Tourism HR Canada, and Hospitality Workers Training Centre. 

Hospitality EDGE is made possible through funding from workforce development initiatives by the Ontario Ministry of Heritage, Sport, Tourism and Culture Industries. 

Whether you're looking to further develop your own skills or supporting the growth development of your team, be sure to share and take part in the new program.  

Visit Hospitality EDGE


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Destination Toronto
207 Queens Quay West, Suite 405, Toronto, ON M5J 1A7, Canada

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