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Staff newsletter

Happy August! Here are the latest DT updates.

Attend the DT Membership Event

DT membership networking events have returned! Staff are encouraged to attend on August 24th from 4:30-6:30 p.m. at The Yorkville Royal Sonesta Hotel Proof Bar and Patio. 

Register or Learn More


DT Wellness Day Was a Success!

Thank you to all those that participated in DT’s Wellness Day and to Tanya for organizing! From meditation to games and blowing bubbles in Heart Park, staff had a great time.

Read 2023 Q2 Pulse Summary

Each quarter, DT staff are asked to complete the Pulse Employee Survey. The Q1 results are in and there was an impressive 91% response rate.

Read Q2 Results

Getting to Know You

In each edition of PULSE, we’re asking 3 questions to DT team members. This month we spoke to Mehrdad and Alison.

Read Harbour Blog

An at-a-glance look at the month ahead for the DT teams.



  • ASAE Annual Meeting - August 5-8, 2023, Atlanta, GA
    • American Society of Association Executives (ASAE) Annual Meeting & Expo is the largest gathering of US association executives that meet over three days with a tradeshow, educational seminars and networking events.
  • CEMA Summit - August 6-8, 2023, Salt Lake City, UT
    • The Corporate Event Marketing Association (CEMA) advances strategic event marketing and marketing communications for senior-level event marketers and industry professionals.  CEMA now owned by PCMA, offers DT high-level exposure and direct access to more than 700 senior-level event marketing professionals who are responsible for strategy, management and measurement of their programs.
  • In-Market Client Event: Chicago - August 9, 2023, Chicago, IL
    • Client event in the Chicagoland area, a key source city, for lead generation of target account prospects including a client event for 12-15 Clients.
  • HPN NYC Client Event - August 11-13, 2023, NYC, NY
    • HPN brings together a small group of high-value clients and key suppliers for a two days of engagement and entertainment in support of making connections and building relationships.
  • IEEE Sections Congress - August 11-13, 2023, Ottawa, ON
    • IEEE Sections Congress, the triennial flagship event brings together volunteer leaders from around the world to exchange ideas and learn about the products and programs IEEE offers to members in their local areas.
  • CMEE (Canadian Meetings & Event Expo) - August 15-16, 2023, Toronto, ON
    • CMEE is Canada’s largest marketplace for meeting and event professionals. The two-day trade show and conference is specifically tailored for the business meeting and event industry to connect with suppliers, network with the industry, get inspired and learn about the latest trends, technology, best practices and more. Destination Toronto will host a trade show booth for DT and our Partners to engage with this audience.
  • In-Market Client Event: Chicago - August 17, 2023, Chicago, IL
    • A second Client event in the Chicagoland area, a key source city, for lead generation of target account prospects including a client event for 12-15 Clients.
  • Activate 2023 - August 23-25, 2023, Phoenix, AZ
    • Annual event for 125+ clients to network with the destinations who belong to the DC CVB Reps.
  • IEEE Convene - August 23-26, 2023, Panama
    • Destination Toronto and the Leaders Circle, in partnership with Destination Canada Business Events (DCBE) will attend IEEE Convene, the annual event for leading scholarly conference organizers around the world. Event organizers from more than 31 countries are represented at IEEE Convene
  • CDX - August 29- September 1, 2023, Nashville, TN
    • Bringing together Association Meeting Planners along with the Conference Direct Associates and our partners for two and a half days of education and networking.
  • American Society for 18th Century - ASECS 54th Annual Meeting Studies Planning Site - August 8-10, 2023, Sheraton Centre Toronto
    • "Planning Site for ASECS 54th Annual Meeting 
    • Yolanda Cheung
    • Clients: Devon Binder, CMM, CMP, DES, Red Door Alliances, LLC
    • Benita Blessing, ASECS Executive director"
  • AFP ICON 2024 - August 29-31, 2023, MTCC 
    • Pre-planning site visit
  • SNMMI - August 1-4, 2023, Toronto
    • Site Inspection

Destination Services and Events

  • August City Wide Meetings
    • American Statistical Association - Joint Statistical Meeting - August 5-10, 2023
  • August City Wide Site Inspections 
    • SNMMI - August 1-4, 2023
    • ASECS - August 8-10, 2023
    • AFP - August 29-31, 2023


  • SYTA (Student & Youth Travel Association) Annual Conference - August 18-22, 2023, Winnipeg, MB
  • Prestige Travel UK Fam - August 25 - 28, 2023, United Kingdom
  • Canadian Affair UK Fam - August 30 - Sep 2, 2023, United Kingdom


  • Toronto segment on Hamilton’s CHCH Morning Live, August 10 & 11, 2023
  • Hosting Maxime Charbonneau from Rouge FM for a family-friendly story, August 15-18, 2023
  • Hosting Khristi Zimmeth from the Detroit News + Hour Detroit, dates TBD
  • Hosting Eve Dumas from Montreal's La Presse, dates TBD
  • Hosting Nadia Tahir from
  • Launch of Cultures Remix Connected TV campaign
  • What Makes Toronto Great for Meetings custom content piece for PCMA Engage and continued Cultures Remix video retargeting campaign
  • Toronto-focused blog and email distribution to U.S.-based MPI Meeting planner audience
  • Continued development of 6ix Stack assets for sales 
  • Working with MaRS on content development in support of Sibos attendance building program, including Toronto Star Sponsored Content piece and MaRS Magazine articles
  • New blog posts on the hub include Must See Retro Concerts, Best BBQ Spots, End of Summer Nightlife Adventures, Explore Toronto Like a Top Chef series (from MICHELIN-recognized restaurants) and more
  • Social takeovers featuring Toronto Caribbean Carnival, Taste of the Danforth, Taste of India, Sundays at St. Lawrence Market, Yorkville Murals, Outrageous Eats at the CNE and more


  • DT's Member Networking Event - August 24, 2023 
    • Opportunity for business leaders to connect with each other and with DT staff. We are also using this event as an opportunity to push membership sales this month. 
  • EDGE Event - How esports are changing the game - August 29, 2023
    • The event is hosted by Scott Ventresca and includes key esports leaders from Toronto.
  • New Destination Insights Platform is being rolled out to stakeholders (Board and Committee members) and staff representatives in all departments. Watch for access instructions this month and more info on how to use the dashboards.
  • As of July, the new email segments have been launched in Act-On and all newsletters are using the new segments. All email super users are using the new master lists to create sub-segmented lists. This sounds technical (and it is) but what it means is we have much improved integrity of our lists and data for all our email lists.

Q2 1-ON-1S

Q2 1-on-1 check-ins should be completed by August 15 in Culture Amp.

There are 2 primary functions of the Q2 check-ins:

  1. The first is to have a 1-on-1 with your Supervisor.
  2. The second, is for both of you to review your annual goals, make any course corrections or adjustments, and update your goals with your YTD progress. 

1-on-1s are an opportunity to develop and grow, improve your impact and build your relationship with your manager. It should also be a way to align your efforts with our business goals. You do not need to do anything further if you already use Culture Amp for your regular 1-on-1 meetings. Otherwise, your leader should schedule a 1-on-1 meeting directly in Culture Amp, each of you can create an agenda, and answer the 5 "How are you feeling" questions.


Effective August 1, 2023 we will have some updates to our Group Benefits offering through Sun Life Financial:

  1. Per prescription deductible is increasing to $10 from $5
  2. Paramedical coverage: an annual combined limit of $1,500 per person (psychologist, physio, chiro, naturopath, osteopath, podiatrist & $700 maximum for RMT w/ Dr’s note)
  3. Eye Exam every 2 years, in line with most plans
  4. Dental Coverage - Basic Dental annual maximum of $1,500 per year per person & annual scaling units limit to 8 (equal to 2 hours)

There is a FAQ on the intranet and there is an information session on August 24 at 10 am. If you want to attend, Monique will send a link out. 

CRM Wiki

Destination Toronto’s CRM wiki


Destination Toronto Intranet

HIVE app

DT Office Pre-access Questionnaire


Indira Murli August - thirty-one year anniversary - August 4, 1992

Audree Atendido - eighteen year anniversary - August 15, 2005

Andrew Franklin - eleven year anniversary - August 27, 2012

Stanton Singh - eight year anniversary - August 10, 2015

Margaux Cabais - eight year anniversary - August 17, 2015

Meredith Donaghey - five year anniversary - August 17, 2018

Anna Yu - two year anniversary - August 16, 2021

Shrouq El Masri - one year anniversary - August 2, 2022


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